Privacy

Bray Power Inc. - Privacy Policy

Effective Date: January 1, 2025

Bray Power Inc. (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect only the personal information necessary to provide electrical services and operate our business. This may include:

  • Name, address, email, and phone number

  • Service location details

  • Job specifications and payment details

  • Communication records (email, text, voicemail)

2. How We Use Your Information

We use your information to:

  • Provide and manage services

  • Issue quotes, invoices, and service reports

  • Communicate job status or changes

  • Maintain legal records and warranties

  • Send appointment reminders or follow-ups

  • Improve client service and operations

We do not sell, rent, or trade your information to third parties.

3. Disclosure to Third Parties

We may share your information with:

  • Subcontractors or technicians involved in your project

  • Third-party payment processors or accounting platforms

  • Regulatory authorities (e.g., ESA) when required by law

All such parties are required to maintain confidentiality and use your data only as necessary for service delivery.

4. Data Retention

We retain personal data only as long as necessary for legal, tax, and service-related purposes. After that, it is securely destroyed or anonymized.

5. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw consent (subject to service limitations)

To make a request, contact us at info@braypower.ca or call (519) 899-3028.

6. Security Measures

We take appropriate measures to protect your information from loss, unauthorized access, misuse, or disclosure. These include physical, digital, and procedural safeguards.

7. Website and Cookies (if applicable)

If our website uses cookies, they are only used to improve site functionality and do not store personal data without your consent. By using our website, you agree to this policy.

8. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be posted at www.braypower.ca/privacy.

9. Contact Us

For questions or concerns regarding this policy, contact:

Bray Power Inc.
Meaford, ON
📞 (519) 899-3028
📧 info@braypower.ca